Resume
Systems Engineer with 8+ years across cloud and on-prem infrastructure. I care about reliability, observability, and speed.
eddy@systems-engineer:~$ whoami
Eddy Kawira
Systems Engineer with 20+ years across technical sales, IT services, and infrastructure. I care about reliability, observability, and speed—whether I’m commissioning racks on site or automating homelab services for realistic, low-risk experiments.
📍 South Bend, IN · Contact · github.com/eddygk
eddy@systems-engineer:~$ cat impact.log
- ✓ SMB client modernization — delivered Azure Virtual Desktop for legacy LOB apps, completed Exchange → Microsoft 365 migrations, and standardized endpoint policy with Intune + conditional access across legal, manufacturing, and commercial clients.
- ✓ Operational clarity — improved onboarding/offboarding with repeatable, auditable steps and clean identity mapping.
- ✓ Observability & resilience — introduced Auvik for network visibility and documented Azure Backup test-restore procedures for recoverability.
- ✓ High-scale data center operations — prepared new racks and power paths using power-prep and commissioning checklists; zero safety incidents.
- ✓ Repeatability at home — containerized lab services (Proxmox + Docker Compose) and version-controlled runbooks for fast recovery.
eddy@systems-engineer:~$ ls -lh /career/
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Data Center Engineering Operations (DCEO)
Amazon Web Services · 2025 – Present
- → Hands-on facility & rack operations: power preps, labeling, safe handling, and commissioning workflows for incoming racks.
- → Operational discipline: follows SOPs, documents variances, and escalates clearly across shifts; supports capacity readiness.
- → Coordinates with techs and managers to maintain safety, uptime, and throughput in a fast-moving environment.
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Systems Engineer
Ravitron (Managed Service Provider) · Benton Harbor, MI · 2021 – 2024
Managed infrastructure and M365 environments across a portfolio of SMB clients in legal, manufacturing, and commercial sectors (~15–50 users per site).
- → Designed and deployed Azure Virtual Desktop for a multi-site law firm, delivering legacy LOB apps with Intune compliance and conditional access.
- → Completed Exchange → Microsoft 365 migrations with staged cutovers and clean identity mapping; reduced legacy dependency.
- → Raised network visibility with Auvik and instituted backup/restore drills with documented steps and owners.
- → Supported manufacturing and commercial operations with reliability-focused infrastructure management.
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PC / Deployment Technician
TEKsystems → Trinity Health / St. Joseph Hospital · Mishawaka, IN · 2021
- → Hardware deployment and EMR system integration supporting the Trinity Health / Spectrum Health consolidation.
- → On-site go-live support across clinical workstations in a hospital environment.
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Service Desk Technician
Lippert Components · Elkhart, IN · 2017 – 2020
- → Service desk operations for a major RV and manufactured housing components company (~13,000 employees across multiple facilities).
- → End-user support, troubleshooting, and ticket resolution across a large-scale manufacturing environment.
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Owner / Technical Sales & Support
Custom Cabinet Software (Sole Proprietorship) · 2003 – 2020
- → Independent dealer for CNC and cabinet design software (Cabinet Solutions, RouterCAD) serving custom cabinet shops across the U.S. and internationally.
- → Technical demos, training, and product support for 3D design, cut list optimization, and G-Code/CNC workflows.
- → Created product tutorial content with 27K+ views; managed digital sales and marketing channels.
eddy@systems-engineer:~$ systemctl list-units –type=skill
● cloud-infra.service – loaded active running
AWS · Azure · Microsoft 365 · Azure Virtual Desktop · Intune · Proxmox VE · Network Design & VLANs · Cloudflare Tunnels/Zero-Trust · Auvik · Azure Backup
● dev-automation.service – loaded active running
Python · TypeScript/JavaScript · PHP (WordPress) · Docker · Terraform · GitHub Actions
● ai-data.service – loaded active running
AI agent workflows · Neo4j (graph) · Redis · Observability for small agents/services
eddy@systems-engineer:~/projects$ git log –oneline –all
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DNS Bench — Browser-aligned DNS benchmarking focused on realistic latency measurement and test hygiene. Source
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Server-Stats Footer Widget — Python Flask API + WP endpoint + sparkline UI; live CPU/MEM/IO/uptime with minimal overhead.
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Unified Memory for AI Agents — Redis + Neo4j graph with MCP connectors; consistent multi-agent context across sessions.
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Homelab “Hildreth” — Single-node Proxmox server (Dell R630, 40 cores, 128 GB RAM) hosting ~35 VMs and containers; VLAN segmentation, Cloudflare Tunnel ingress, automated backups, and full observability stack.
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Cloudflare Tunnels Architecture — Zero-trust ingress for self-hosted services; per-service policies and clean DNS.
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eddykawira.com — Self-hosted WordPress on Proxmox LXC with Cloudflare Tunnel ingress (no public ports); custom Sage theme with live server-stats widget.
eddy@systems-engineer:~$ ls /credentials/
✓ ITIL Foundations
✓ FAA Remote Pilot Certificate
⧗ AWS Cloud Practitioner (in progress)
eddy@systems-engineer:~$ cat /etc/education
Goshen College — Undergraduate studies in Business Information Systems
eddy@systems-engineer:~$ echo “Contact Info”
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Last updated: 2026-02-23